Shipping policy

NAJM — Shipping & Delivery

We deliver within Saudi Arabia only. Standard shipping is free: SAR 0 at checkout. Prices are displayed in Saudi Riyals (SAR).

Delivery estimate

Estimated total delivery time is 4–5 business days after order confirmation, including up to 2 business days for handling and approximately 3 business days for courier delivery. Holidays, remote areas or address issues may cause delays. We will inform you of delays. Delivery dates are estimates, not guarantees.

Cash on delivery

Cash on delivery is our only payment method. Pay the amount in your order confirmation to the courier upon delivery. No online card payment is required.

Address and tracking

Provide your full name, a reachable Saudi mobile number and a complete Saudi delivery address. Confirmation or delivery coordination may be needed before dispatch. Tracking details are shared when available.

For help or an address correction, use our Contact page promptly. Changes after dispatch depend on courier availability.

Free outbound shipping is separate from return shipping. See our Returns & Refunds Policy for the seven-day return window and applicable return costs.

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